Effective date: August 24, 2026
1. Who We Are
This website is operated under the TIORA Wellness brand. The legal entity responsible for this website and the processing of personal information is TIORA Wellness Technology Co., Ltd..
Website: https://tiorawellness.com/
Privacy contact: info@tiorawellness.com
Registered address: Room 1931, 19th Floor, Building 3, Nanning Hangyang Xinhe Plaza, No. 401 Wuxiang Avenue, Nanning Area, China (Guangxi) Pilot Free Trade Zone, Nanning, Guangxi Zhuang Autonomous Region, P.R. China, Postal Code 451191
注册地址：中国（广西）自由贸易试验区南宁片区五象大道401号南宁航洋信和广场3号楼十九层1931号办公
2. Scope
This policy explains how information is collected, used, stored and shared when business visitors use the TIORA Wellness website, submit a project inquiry or contact us. The website is intended primarily for business-to-business inquiries relating to supplement product development, private label and related commercial services.
3. Information We Collect
We may collect information you provide through the Project Inquiry form or by email, including your name, business email, company or brand, country, target market, buyer type, product interests, dosage-form preferences, project stage, packaging, quality, testing, intended launch information and other inquiry details.
The website and service providers may also collect limited technical information such as IP address, browser and device information, referring page, pages visited, approximate location, cookie identifiers and interaction data.
Please do not submit passwords, payment-card information, sensitive health information or unnecessary confidential personal data through the initial inquiry form.
4. How We Use Information
- Review and respond to business inquiries;
- Evaluate project requirements and commercial fit;
- Communicate about product-development, supplier-validation and private label requests;
- Operate, secure and improve the website;
- Measure website performance and inquiry conversion; and
- Meet legal, regulatory and record-keeping obligations.
Submitting an inquiry does not create a contract, quotation, supply commitment or obligation to proceed.
5. Project Inquiry Form and Email
The Project Inquiry form is operated using Fluent Forms on our WordPress website. Submissions may be stored in the website database and sent to our business email through the configured email-delivery service. Access is limited to authorized users and service providers who require it for website operation or inquiry handling.
6. Analytics, Google Tag Manager and Cookies
We use Google Analytics 4 through Google Site Kit and may use Google Tag Manager to manage measurement tags. These services may use cookies or similar technologies to collect information about visits and interactions, including pages viewed, device and browser information, approximate location and referral source.
Lead measurement should not send names, email addresses, company names or free-text inquiry content to Google Analytics. Google Tag Manager manages tags; tags configured within it may collect information as described in this policy.
Where required by applicable law, non-essential analytics cookies should be used only after the visitor provides the necessary consent. Visitors may manage cookies through available consent controls and browser settings.
7. Service Providers and Disclosure
We may share information with providers supporting website hosting, WordPress functionality, form processing, email delivery, analytics, security and professional services. We do not sell personal information. Information may be disclosed where required by law, to protect legal rights or security, or in a legitimate business reorganization subject to appropriate safeguards.
8. International Processing
Because TIORA serves international business visitors and uses global technology providers, information may be processed outside the visitor’s country. Where required by applicable law, appropriate safeguards should be used.
9. Retention
TIORA retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to business inquiries, maintaining business records, complying with legal obligations, and resolving disputes.
10. Rights and Choices
Depending on applicable law, you may have rights to request access to, correction of or deletion of personal information, or to object to or restrict certain processing. You may manage cookies through available consent controls and browser settings.
Contact info@tiorawellness.com to submit a privacy request. We may need to verify the request.
11. Security
We use reasonable administrative and technical measures intended to protect information. No internet transmission or storage system can be guaranteed completely secure.
12. Children
This B2B website is not directed to children, and we do not knowingly request personal information from children through the Project Inquiry form.
13. Third-Party Links
The website may link to third-party websites. Their practices are governed by their own privacy policies.
14. Changes
We may update this Privacy Policy to reflect changes to the website, service providers, legal requirements or business practices. The effective date shown on this page will be updated when changes take effect.
15. Contact
Privacy questions may be sent to info@tiorawellness.com. The website is operated by TIORA Wellness Technology Co., Ltd..